PRIVACY POLICY

We value & appreciate the trust you place in embarkperfumes.com. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
1. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with embarkperfumes.com. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) may require registration.
We reserve the right to contact you on the information provided, both email and mobile phone numbers, with the intent of keeping you abreast of the order status or any other information that may impact your purchase experience with Embark Perfumes. This may require us to contact you on your number even if it is listed on the DND list. If you prefer to be contacted on another number, then you must explicitly state the same in your order or call in to our customer service department. In addition, we may use your contact information to send you offers based on your previous orders and your interests unless explicitly opted out by you.

2. USE OF DEMOGRAPHIC AND PROFILE DATA

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.  In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. 
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. 
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.

3. COOKIES

A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. embarkperfumes.com places both permanent and temporary cookies in your computer’s hard drive. embarkperfumes.com ‘s cookies do not contain any of your personally identifiable information.

4. SHARING OF PERSONAL INFORMATION

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. 

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
www.embarkperfumes.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

5. LINKS TO OTHER SITES

Our site links to other websites that may collect personally identifiable information about you. embarkperfumes.com is not responsible for the privacy practices or the content of those linked websites.

6. SECURITY PRECAUTIONS

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

7. CHOICE/OPT-OUT

www.embarkperfumes.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all embarkperfumes.com lists and newsletters, please click Unsubscribe at the bottom of the email/newsletter.

8. QUESTIONS?

Questions regarding this statement should be directed to the following address: info@embarkperfumes.com

SHIPPING POLICY

We deliver to most places in India.
1. SHIPPING & HANDLING CHARGES

Domestic Orders:  Product prices displayed are inclusive of all taxes and duties.  Free delivery within India on orders above Rs. 500. Shipping charges will be applicable based on final delivery destination on all orders below Rs. 500.  Detail rates will be shown at check out.

International Orders:  All shipping and handling charges including applicable duties will need to be borne by the customer.  The customer must pay the shipping charges at the time of placing the order and the customs duty & taxes levied by destination country needs to be paid to the logistic partner at the time of delivery.

SHIPPING PARTNER

Blue Dart Express

TIME TO DELIVER

Delivery times may vary based on the destination; however, our best efforts will be made to ensure timely delivery.

All domestic orders will take about 5-7 days (some exceptions may apply) for delivery from the day of order confirmation. International orders take between 7-21 days for delivery from the day of order confirmation. 

2. SHIPPING RESTRICTION

Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

3. IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only and do take into account possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

We are unable to redirect orders once items have been dispatched.  The courier company will attempt 2 deliveries, post that the goods shall be returned to the company.  Reshipping charges will be levied as and when applicable.
All orders require a signature upon receipt.

4. TRANSIT INSURANCE

All products will be fully insured by Divine Cosmetics LLP until they reach you, so your purchase is 100% safe.  We require a signature for all goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Divine Cosmetics LLP and transfer of responsibility in the same way.